Exchanged or returned item must comply our policy:
Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
Returns and exchanges are applicable for orders shipped to Indonesia and other countries within 4 (four) to 10 (ten) working days starting from the delivered date.
Some items cannot be returned due to sale program, special agreements with merchants or sanitary reasons.
How do I exchange/return an item I purchased?
1. Call our Customer Service Team
Our Customer Service Team will gladly help you with your exchanges/returns.
2. Send your item to us
Stick our Return Shipping Label on your returned package and send it to our office.
Once we receive the merchandise, we will perform an inspection. If your product passes the return check, you will receive a confirmation email. We will exchange or refund your product accordingly within 5 working days.